Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frank Nartey

Frank Nartey

August 9, 2025

5  out of  5
rating by Frank Nartey
"My experience with William Ashworth office has been the best. The staff is so welcoming and receptive. Carla gave me the best of auto and home insurance quote and I have never regretted it. Doing business with the office has given me an absolute peace of mind. I will highly recommend to everyone who wants the best of insurance."
We responded:
"Frank we thank you so much for this phenomenal 5-star review. We are also excited to hear that your home and auto insurance rates have exceeded your expectations. We look forward to serving you for many years. "
Profile photo of Nikhil Gopal

Nikhil Gopal

August 7, 2025

5  out of  5
rating by Nikhil Gopal
"Exceptional customer service!"
We responded:
"Thank you so much for the 5-star review!"
Profile photo of Erin McKinney

Erin McKinney

August 4, 2025

5  out of  5
rating by Erin McKinney
"Ms. Lori was tremendously helpful, efficient, flexible, and kind. Thank you for the great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do to help, please let us know!"
Profile photo of Jennifer Yawn

Jennifer Yawn

July 31, 2025

5  out of  5
rating by Jennifer Yawn
"Lori was super helpful getting my homeowners insurance switched over, their office in general is always fast to respond and meet our needs. Thanks guys!"
We responded:
"Jennifer thank you for your review. We are grateful you now have your homeowners insurance with our agency!"
Profile photo of Brenda Paige

Brenda Paige

July 28, 2025

5  out of  5
rating by Brenda Paige
"Anna was excellent. She did a great with assisting me and my mom with great rates and better coverage."
We responded:
"Brenda we are happy to hear you had such a good experience working with Anna. She does a great job at finding the best coverage for the best price. We look forward to servicing all your insurance needs!"
Profile photo of Brian Johnson

Brian Johnson

July 23, 2025

5  out of  5
rating by Brian Johnson
"Wil and his team are excellent. He has been my agent for over 25 years. Anna is always very prompt to respond to any questions we have regarding our insurance. 5 star service."
We responded:
"Brian thanks so much for the 5-star review! It has been a pleasure to be your insurance agency all these years. We look forward to many more in the future!"
Profile photo of Alli Riddle

Alli Riddle

July 21, 2025

5  out of  5
rating by Alli Riddle
"Great experience! Lori was super helpful getting everything set up and extremely patient with my millions of questions!"
We responded:
"Allie we are thrilled to hear you had such a great experience with Lori. Please let us know if you need any more help. We look forward to working with you!"
Profile photo of Sue Sams

Sue Sams

July 16, 2025

5  out of  5
rating by Sue Sams
"I can always count on State Farm. They have solved all my problems and fixed all my repairs according to my policy. Also, Arryn the receptoronist is so courteriest, helpful and sweet. Thank you State Farm and staff. Eleanor Sue Sams ."
We responded:
"Sue thank you for the 5-star review. We are happy to hear that you are pleased with our services. We are always here to help you recover from the unexpected. "
Profile photo of Charlotte Burns

Charlotte Burns

July 15, 2025

5  out of  5
rating by Charlotte Burns
"Carla is the best. Consistently courteous and prompt when responding to any of our needs."
We responded:
"Charlotte thank you so much for the kind words and the 5-star review. We appreciate you!"
Profile photo of Janelle Fitzpatrick

Janelle Fitzpatrick

July 10, 2025

5  out of  5
rating by Janelle Fitzpatrick
"I recently had the pleasure of working with , William Ashworth and his team and I cannot express enough how impressed I am with their service. From the moment I reached out for a quote, their team was incredibly responsive and attentive. They took the time to understand my needs and provided tailored options that fit my budget perfectly. What truly sets his team apart is their commitment to customer service. Whenever I had questions or needed assistance, their representatives were always just a phone call away, ready to help with a friendly attitude and expert knowledge. They made the entire process seamless and stress-free. I also appreciate the transparency in their policies and the clarity in the communication of coverage details. Unlike other companies I've dealt with, there were no hidden fees or surprises. Overall, I highly recommend William Ashworth to anyone looking for reliable and customer-focused insurance. Their dedication to their clients is evident, and I feel confident knowing that I have such a supportive team behind me."
We responded:
"Janelle thank you for such a glowing review! We always try to provide the best customer service and your words mean so much to us. We look forward to serving involved your insurance needs for many more years to come!"
Profile photo of Abigail Hoeft

Abigail Hoeft

July 9, 2025

5  out of  5
rating by Abigail Hoeft
"Hands down the BEST team around! This staff is always friendly and ready to assist with any and all insurance needs."
We responded:
"Abigail thank you for this awesome review! We are always happy to help with any insurance needs you may have!"
Profile photo of Abigail Raper

Abigail Raper

July 9, 2025

5  out of  5
rating by Abigail Raper
"I've been a client of State Farm for my entire adult life and this office is hands down the best! Lori and her team are so sincere, caring and continually go above and beyond for questions and making sure I am taken care of."
We responded:
"Abigail your review means so much to our agency. Thank you!"
Profile photo of Shane Inman

Shane Inman

July 9, 2025

5  out of  5
rating by Shane Inman
"We have been with William Ashworth’s office for almost 10 years. We have had nothing but amazing service and they have taken such good care of our family."
We responded:
"Shane thank you so much for the review! We are focused on giving each customer the best experience, and we appreciate your acknowledgement. "
Profile photo of Desta Owens

Desta Owens

July 8, 2025

5  out of  5
rating by Desta Owens
"These are the best folks to have insurance with. Easy to talk to and always available to help. Carla always has the answer and is so pleasant. Great job everybody!!!"
We responded:
"Desta thank you for the 5-star Google review! We are glad to help in any way, and we always strive to make your insurance experience with us an easy as possible. "
Profile photo of Leo G

Leo G

July 8, 2025

4  out of  5
rating by Leo G
"If you're looking to safe some money on car insurance, then I highly recommend you get a quote with State Farm. I was with my previous insurance company for over 20 years and before I switched, I gave them an opportunity to beat or meet State Farms offer. After comparing policy coverage to a tee, State Farm beat them by over $1k annually...that's a huge savings when it comes to car insurance. Additionally, the customer service provided by Lori in the Lakeland, TN office was superb. Very easy to speak with and was able to answer all my questions. Again, would highly recommend reaching out to State Farm to safe you some money on insurance. Thanks again Lori!!!"
We responded:
"Leo thanks so much for the awesome 6-star review. We love hearing how much people enjoy saving money on car insurance. We look forward to servicing your insurance needs for years to come!"
Profile photo of Julie Haecker

Julie Haecker

July 8, 2025

5  out of  5
rating by Julie Haecker
"I needed help with making sure a change was processed and chose the texting option for contacting the office. Anna was a big help and made it easy to get the answers I needed while I was also at work and couldn’t step away for phone calls."
We responded:
"Julie thank you for the 5-star review! We enjoy hearing the positive feedback regarding the ease of communicating with our agency!"
Profile photo of Wayne Hibbard

Wayne Hibbard

July 2, 2025

5  out of  5
rating by Wayne Hibbard
"Great and knowledgeable service. Lori is Honest and very professional."
We responded:
"Wayne thank you for the 5-star review! We are glad to hear you had a great customer experience with Lori!"
Profile photo of Yusra Alshafie

Yusra Alshafie

July 1, 2025

5  out of  5
rating by Yusra Alshafie
"Lori was very helpful we been their customers for more than 20 years."
We responded:
"Thank you for the review!"
Profile photo of tricia voyles

tricia voyles

July 1, 2025

5  out of  5
rating by tricia voyles
"Great costumer service, quickly to respond and get things done."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Diann Jones

Diann Jones

June 27, 2025

5  out of  5
rating by Diann Jones
"This was the Best experience with an incredible insurance company. State is like a good neighbor. Professional, courtesy, and very knowledgeable. THE BEST FOR ME AND NO OTHER."
We responded:
"Thank you for your five star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of John Shi

John Shi

June 25, 2025

5  out of  5
rating by John Shi
"Professionally handling the business"
We responded:
"Thank you!"
Profile photo of Aretha Coleman

Aretha Coleman

June 25, 2025

5  out of  5
rating by Aretha Coleman
"Carla has done an above beyond job in assisting me, in things I don’t understand and upcoming changes. She is an asset toState Farm."
We responded:
"Aretha thank you for the amazing 5-star review! We agree that Carla is one of the greatest assets we have!"
Profile photo of Kris

Kris

June 25, 2025

5  out of  5
rating by Kris
"Doug is amazing"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do to help, please let us know!"
Profile photo of Cierra Hardy Loston

Cierra Hardy Loston

June 24, 2025

5  out of  5
rating by Cierra Hardy Loston
"Lori is the absolute best! She is very kind and knowledgeable. I am so grateful that she was able to help me meet all of my needs. Thank you Lori! Go Statefarm!"
We responded:
"Cierra thank you for such a heartfelt 5-star review! We are so happy to hear that you had a remarkable customer experience with Lori. We look forward to continuing to serve you!"
Profile photo of Nathan Brown (LilNate200)

Nathan Brown (LilNate200)

June 20, 2025

5  out of  5
rating by Nathan Brown (LilNate200)
"Michael Hicks is a client of mine. Once i was aware he was with Ashworth State Farm, i asked him to get me a quote on auto ins. He saved me a lot of money. Soon after, i had a family tragedy and the entire office sent me a hand written card. It was so genuine and thoughtful. I’ll never forget that. Michael and William are now helping me with my retirement plan as well. Always get great service here. I highly recommend!!!"
We responded:
"Nathan we are truly grateful that Michael was able to assist you with your auto insurance and provide you with the exceptional service he is renowned for. "