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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Porter

May 13, 2026

5  out of  5
rating by Angela Porter
"Carla is extremely helpful anytime I need help. I love this State Farm office!"
We responded:
"Angela thank for these very kind words! Carla sets the standard for our agency for excellent customer service. We are blessed to have her on our team!"
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S

May 6, 2026

5  out of  5
rating by S
"Doug was extremely thorough and helpful throughout The Whole process of getting homeowners and life insurance."
We responded:
"Thank you so much for the 5-star review. We are pleased to hear that Doug was about to help you with your home and life insurance. We look forward to servicing all your future insurance needs!"
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Jocelyn Crain

May 1, 2026

5  out of  5
rating by Jocelyn Crain
"Best of the best!"
We responded:
"Jocelyn thank you for the 5-star review! "
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Chrissy

April 25, 2026

5  out of  5
rating by Chrissy
"Doug Hall is awesome, professional, and patient. Great customer service!"
We responded:
"Chrissy thank you for the 5-star review! We are pleased to hear you had such a good customer experience with Doug!"
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Krystle Whitmore

April 20, 2026

5  out of  5
rating by Krystle Whitmore
"Doug was so efficient , helpful , an amazing"
We responded:
"Krystle thank you for the 5-star review! We are happy to heard Doug was about to give you such a good experience!"
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Leigh Bishop

April 20, 2026

5  out of  5
rating by Leigh Bishop
"Very easy to work with for all your insurance needs. I highly recommend!!"
We responded:
"Leigh thank you for the 5-star review! We are happy to hear your experience with our agency was an easy one!"
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Jes

April 16, 2026

5  out of  5
rating by Jes
"Doug was great - answered all of my questions thoroughly and professionally, & got me set up for my upcoming move!"
We responded:
"He’s thank you for the 5-star review! We are glad to hear that Doug was able to provide you with such great service!"
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Cheryl Comfort

April 15, 2026

5  out of  5
rating by Cheryl Comfort
"I just had a wonderful experience switching auto insurance with Aaron . Very happy with my new policy! Cheryl Comfort"
We responded:
"Cheryl thank you very much for this review! We are glad to hear that Aaron was able to provide a great experience for you while setting up your auto insurance. We look forward to helping you with any future insurance needs!"
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Jas J

April 15, 2026

5  out of  5
rating by Jas J
"Anna J is truly one of the most amazing pleasant professional agents I've ever had the pleasure of speaking with. She explains everything to you and she's a quick agent(as in you can tell she wants your business). Her response in communication is PHENOMENAL and getting everything done for you in a timely manner. Please give her a call YOU WON'T BE DISAPPOINTED PERIOD. I REGRET not going to this agency SOONER."
We responded:
"Has thank you for this incredible review! We are pleased to hear you had such a good experience working with Anna. She is great at what she does!"
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Matthew Ogle

April 7, 2026

5  out of  5
rating by Matthew Ogle
"Fast and efficient and they saved me a lot of money"
We responded:
"Mathew, thank you so much for this five star review! We are happy to hear that we were able to provide you with coverage at a much better rate."
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Annetta Smith

April 7, 2026

5  out of  5
rating by Annetta Smith
"Micheal, Great Sales Person, Answer ALL our Questions &Got us the Best Rate🔥🔥🔥🔥🔥Ok, State Farm"
We responded:
"Annetta thank you for wonderful review of your experience with Michael. We are happy to hear that you are so satisfied with our agency. We look forward to helping you with any future insurance needs you may have! "
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Whitt

April 1, 2026

5  out of  5
rating by Whitt
"Doug was super helpful with helping me set up life insurance for my little one. He answered all of my questions and was kind and professional throughout the entire process. I can confidently recommend Doug’s services for anyone looking for trustworthy and knowledgeable guidance with life insurance."
We responded:
"Thank you so much for this awesome review! We are pleased to hear that Doug was able to help you set up a life insurance program for your little one. We look forward to helping with any other insurance needs you may have."
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Destini Broadnax

March 23, 2026

5  out of  5
rating by Destini Broadnax
"Doug was great to me! He made sure I had everything that’s needed for the coverage of my vehicle and even shared a few laughs with me!"
We responded:
"Destini thank you for the fantastic review of your experience working with Doug! We are happy to hear that he was able to get you the right coverage for your vehicle. Please let us know of any other insurance needs we can help you with! "
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Doug Morris

March 12, 2026

5  out of  5
rating by Doug Morris
"Anna Johnson was my agent, she did a fantastic job to earn my business. Very affordable auto insurance"
We responded:
"Doug thank you so much for this 5-star review! We are happy to hear that you enjoyed your experience working with Anna; she is an All Star! We are also excited to hear that we were able to get you a good rate on your auto insurance. Please let us know of any other insurance needs we can help you with! "
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Michael Novaria

February 26, 2026

5  out of  5
rating by Michael Novaria
"Anna was awesome! Informative, knowledgeable, and pleasant to speak with."
We responded:
"Michael thank you so much for this review! We are so happy to hear that you were satisfied with the experience you received while working with Anna. She always sets the best example of how to provide the best customer experience. We look forward to serving you and your family. "
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John Carraher

February 24, 2026

1  out of  5
rating by John Carraher
"In February 2025, I had a frozen pipe which burst and caused a fair amount of water damage to floors, cabinets, insulation etc. I finally got everything resolved in June 2025. State Farm ended up paying about $12k and I paid my $8k deductible. I thought that everything was fine. Recently, I was notified that State Farm was not renewing my home policy with 25 days before my policy expired. At least Mr. Ashworth called me at that time, I did not get the notification from State Farm until a week later in the mail and the website said nothing. This is the only claim that I made during the 2 years of having this policy. They are required by law to give at least 30 days notice, and they could have easily done this since the only claim that I made was a year ago. Now I'm forced to try and find high risk insurance(from being non-renewed) at high risk prices on extremely short notice. To add a cherry on top, I had a rock/ice peck in my 2026 car windshield that occurred and ended up being a 12 inch crack by the next day. I made a claim for my windshield, thinking that I have good insurance. I went to Safelite and they told me that State Farm would only pay for aftermarket glass on my brand new car. I appealed and they denied it stating that the aftermarket glass had to fail calibration in order to get OEM glass. I will be non-renewing them on this policy. Think twice about getting State Farm insurance. Jake may not be the same guy that he is in the commercials. If you want to get dropped if you make a claim, and get discount glass on brand new vehicles, go with State Farm."
We responded:
"Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating the situation has been for you. We understand how stressful a non-renewal notice can feel, especially after going through a significant claim like the water damage you experienced. While underwriting decisions are made at the corporate level and outside of our local offices control, we always want our customers to feel informed and supported through the process. I’m glad we were able to personally reach out as soon as we were notified, but I am very sorry the timing of the official notice added to your frustration. We truly value you and the opportunity we’ve had to serve you. If you would like to discuss any of this further, we would genuinely welcome the conversation. Please feel free to call our office at your convenience so we can review your concerns together. Again, we’re very sorry for your experience and appreciate the time you took to provide feedback."
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Tyler McGlaughlin

February 6, 2026

5  out of  5
rating by Tyler McGlaughlin
"Doug assisted me with new policies quickly and accurately. He was able to improve my coverage with a savings in premium"
We responded:
"Tyler thank you for this 5-star review. We are excited to hear that Doug was able to get you a better value on your property insurance. We look forward to servicing you and your family!"
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Dan Carlson

February 6, 2026

5  out of  5
rating by Dan Carlson
"Doug has been an outstanding insurance agent to work with. He is professional, responsive, and genuinely focused on making sure I have the right coverage without trying to sell me anything I do not need. He takes the time to explain options in plain language, answers questions quickly, and makes the whole process feel simple and stress free. It is clear that he truly cares about his clients and wants what is best for them. I would highly recommend Doug to anyone looking for honest and reliable insurance help!"
We responded:
"Dan thank you for such an incredible review of your experience in working with Doug. Doug sets a great example for our agency in how to provide coverage that our customers truly need. "
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Jonathan Rhodes

February 5, 2026

5  out of  5
rating by Jonathan Rhodes
"Will and his office team are the best! They will take care of your boat, motorcycle and off-road power toys insurance needs!"
We responded:
"Thank you for the 5-star review Jonathan! We are happy to hear that you are happy with your insurance coverage on your boat and motorcycle!"
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lisa norwood

January 22, 2026

5  out of  5
rating by lisa norwood
"Anna was so pleasant to work with and answered all of my questions. It is so nice to work with this insurance agent and I have been with them for a long long time and will continue to do so. Thank you Anna!"
We responded:
"Lisa thank you for such a kind 5-star review! We appreciate your business so very much. We look forward to serving you and your family for a long time!"
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Mel Hall

January 21, 2026

5  out of  5
rating by Mel Hall
"Mr. Michael makes everything super easy and quick. He helped me get a better price than all the other insurance companies I received quotes from. And when we traded out our vehicle, this process to transfer our policy was simple and easy. Thank you guys!"
We responded:
"Mel we are please to hear that you are satisfied with the experience Michael provided while changing your auto insurance policy over to State Farm. We look forward to servicing any other insurance needs you have!"
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brandon thompson

January 15, 2026

5  out of  5
rating by brandon thompson
"Will and his team are fantastic! I have had insurance with William’s office for several years. His team is always very pleasant and professional. I’ve also had a couple of claims and State Farm has taken care of us very well. Great guy! Great team! Highly recommended!"
We responded:
"Brandon thanks so much for this awesome 5-star review! We appreciate you very much!"
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Glenda Boone

January 9, 2026

5  out of  5
rating by Glenda Boone
"I have been with William for many years and I can’t say enough great things about him and his team. They go above and beyond and are excellent at everything they do! I would highly recommend them."
We responded:
"Glenda thank you for the 5-star review! your comments are truly humbling and we appreciate you so much!"
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Amy Stewart

January 2, 2026

5  out of  5
rating by Amy Stewart
"Anna J helped me switch my auto insurance policy and was excellent. She compared my current plan with State Farms and pointed out any items that were different. When we started the process to switch she verified that I understood the coverage and walked me through the entire process. It was a very smooth and easy transition and Anna was able to answer every question I had. Top notch customer service!!"
We responded:
"Amy thank you so much for this incredible 5-star review of your experience with Anna! We are so happy to hear that you are pleased with your experience while changing your auto insurance to our agency. We look forward to serving all your insurance needs in the future!"
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Gabriela Suárez

December 30, 2025

5  out of  5
rating by Gabriela Suárez
"Thank you, Michael! You were professional, attentive, and really kind—I truly appreciated it!"
We responded:
"Gabriela thank you for the 5-star review of your experience with Michael! We are glad to hear he was able to help you setup a renters policy that meets your needs. "